Delivery & Returns

Package Postage

  • Packages are generally dispatched within 21 days after receipt of payment.
  • Packages are posted via Postnet or equal Postage service.
  • All packages will have a tracking number that will be emailed to you.

StealthBelt Returns

  1. We will only accept StealthBelts returned in original, unwashed, unused condition for refund.
  2. StealthBelts returned are subject to inspection by our Quality Control Department.  A refund will be issued only after the StealthBelt has passed a complete quality control inspection at the full discretion of our Quality Control Department . If the StealthBelt fails inspection, a refund will not be issued under any circumstances.

 

A StealthBelt that is worn may not be returned due to health reasons. 

A StealthBelt returned with any odour, stains, usage markings, or detergent odour will fail our quality control inspection and will not be refunded under any circumstances. Your safety is our priority.

A re-make fee will be charged for an Exchanged/Returned StealthBelt.

Please measure carefully before ordering. 

The re-make fee is a charge of R400 for StealthBelt belts and R600 for all Specialty StealthBelts.

To receive a refund for a StealthBelt Active:

When you receive your order, try on your new StealthBelt. If your StealthBelt does not fit properly, do not continue to wear it. Return the StealthBelt immediately in completely new, unworn condition.

StealthBelt South Africa

8 Smarag Crescent,

Welgelegen,

Parow,

7500

  • Your Item must be returned within 7 days of receipt to qualify for a refund
  • All postage fees are the buyer’s responsibility.
  • Our receipt of your package is your acknowledgement that you will be charged for shipping fees.
  • Please allow up to 30 days for a return to be inspected, processed, and credited.

Exchange Procedure

Credit will be given for the miss-ordered StealthBelt only after it has successfully passed a complete quality control inspection.  A StealthBelt that fails this inspection will be rejected and a refund or credit will not be issued. 

Custom Made StealthBelts

Re-make Fee is R600. Please be sure of your measurements before you order.

  • Custom StealthBelts include anything made as per a special order.

MODIFICATION POLICY

If your StealthBelt needs modification it must first pass our quality control inspection at the full discretion of our Quality Control Department. Additional customisation charges may apply. Modifications may be possible for some styles depending on design and request.   Please contact us if you are dissatisfied with you StealthBelt. We will work to make your StealthBelt functional for you. Our goal is to exceed your expectations.

The Process: 

Send your package with tracking to ensure your StealthBelt is received.  You may contact us by EMAIL to let us know your package is being returned.  We are not responsible for lost or stolen packages.

RELEASE OF RESPONSIBILITY

StealthBelt South Africa and associates and representatives are not a substitute or replacement for physician or medical advice. Content is for general informational purposes only and is not intended to be a substitute for professional medical advice, diagnosis, or treatment.

All Sales Final on Clearance and Reduced Items.